In compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we hereby inform you that the owner of the website is NEWGARDEN SPAIN, S.L. with registered office at Avda. Francia, 5 - 15. Pol. Ind. Las Salinas de Alhama, CIF B98434665 and registered in Registro Mercantil Murcia MU-83324. Volume: 2997 Folio: 187

NEWGARDEN SPAIN, S.L. will process your personal data to manage your registration as a user, manage the purchase of products, deal with your queries, as well as, if you wish, to send you our personalised communications. You can exercise your rights of access, rectification, deletion and portability of your data, of limitation and opposition to their processing, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate, at the email address

We recommend that you read the privacy policy before providing us with your personal data.

NEWGARDEN SPAIN, S.L. hereby informs you of its privacy policy applied to personal data.



  • VAT NUMBER: B98434665
  • Postal Address: Francia, 5 - 15. Pol. Ind. Las Salinas de Alhama, 30840, Alhama de Murcia, MURCIA
  • E-mail:

Depending on the products, services or functionalities that you wish to enjoy at any given time, we will need to process certain data or others. In general, this data will be, depending on the case, the following:

  • Your identification data (For example: Your name, surname, language, country from which you interact with us, contact details, etc.).
  • Financial and transactional information (For example: Your payment or card details, information about your purchases, orders, returns, etc...).
  • Connection, geolocation and navigation data (in case you interact with us from your mobile phone, for example).
  • Commercial information if you are subscribed to our newsletter.
  • Data about your tastes and preferences.
  • Academic and professional data.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the website, we will mark some fields as compulsory, as they are data that we need in order to provide you with the service or give you access to the functionality in question.

Please note that if you choose not to provide us with these details, you may not be able to complete your registration as a user, or you may not be able to take advantage of those services or functionalities.


Depending on how you interact with our website, we will process your personal data for the following purposes:

1. For the development, fulfilment and performance of the Sale and Purchase Agreement.
This purpose includes the processing of your data primarily for the purposes of:

  • Contacting you in relation to updates or informative communications related to the products purchased, including sending quality surveys on the products supplied.
  • Manage the payment of the products you purchase, regardless of the means of payment used.
  • To activate the necessary mechanisms in order to prevent potential fraud against you and ourselves during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the blocking of the transaction.
  • To manage possible returns once you have made a purchase and to manage requests for information about the availability of different products.
  • To invoice and to make available to you the tickets, invoices and any other document accrediting payment in respect of the purchases you have made on our Platform.

2. To attend to the requests or requests that you make through the different means incorporated into our Platform.
We only process the personal data that is strictly necessary to manage or resolve your application or request.

3. For marketing purposes.
Insofar as you subscribe to our Newsletter, your personal data will be used for the periodic sending of company newsletters.

You must remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting NEWGARDEN SPAIN, S.L. at the e-mail address,

4. Usability and quality analysis to improve our services (Cookies).
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand the way in which users interact with our Platform and thus be able to make improvements to it. We also occasionally carry out quality actions and surveys to find out the degree of satisfaction of our customers and users and to detect areas where we can improve.

5. Participation in the organisation's personnel processes.
If you share your CV, we will keep your data for the organisation's selection processes.


The legal basis that allows us to process your personal data also depends on the purpose for which we process them, thus we will find different legal bases under the following purposes:

1. Development, fulfilment and performance of the purchase contract.
The processing of your data is necessary for the performance of the purchase contract that binds us with you. We understand that the processing of this data is positive for all parties involved in the payment of a purchase and in particular for you as it allows us to put in place appropriate measures to protect you against fraud attempts by third parties.

2. Customer Service.
We consider that we have a legitimate interest in dealing with the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial to you insofar as it allows us to attend to you properly and resolve the queries raised. When you contact us, in particular, for the management of incidents related to the product purchased through the Platform, the processing is necessary for the execution of the purchase contract. When your query is related to the exercise of the rights about which we inform you below, or claims related to our products or services, what legitimises us to process your data is the fulfilment of legal obligations on our part.

3. Marketing
The legitimate basis for processing your data for marketing purposes is your consent.

For example, when you agree to receive personalised information by various means, when you authorise the sending of newsletters, or when you accept the legal basis for participating in a promotional action.

In order to show you personalised information, we consider that we have a legitimate interest in profiling the information we have about you (browsing, preferences or purchase history) and the personal data you have provided us with such as age range or language, as we understand that the processing of this data is also beneficial to you because it allows you to improve your user experience and access information in accordance with your preferences.

4. Usability and quality analysis.
We consider that we have a legitimate interest in analysing the usability of the Platform and the degree of user satisfaction, as we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and offer a higher quality service.

5. Recruitment.
The basis of legitimacy to process your data for recruitment purposes is the consent you give.


1. Development, fulfilment and execution of the purchase contract.
We will process your data for the time necessary to manage the purchase of the products or services you have purchased and then 1 year to avoid possible errors or misunderstandings. On some occasions, we will only process some data until the moment you decide, as is the case of the payment data (credit card) that you have asked us to store for possible future purchases.

2. Customer service.
We will process your data for as long as it is necessary to deal with your request.

3. Marketing
We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional activities, we will keep your data for a period of six (6) months after the end of the activity.

Regardless of the fact that we process your data for the time strictly necessary to fulfil the corresponding purpose, we will subsequently keep your data duly stored and protected for as long as any liabilities arising from the processing may arise, in compliance with the regulations in force at any given time. Once the possible actions in each case have expired, we will proceed to delete the personal data.

4. Recruitment.
We will keep the data relating to the processing for the purpose of recruitment for a period of one year.


We undertake to respect the confidentiality of your personal data and to guarantee you the exercise of your rights.

You may exercise them free of charge by sending us an e-mail to our address, simply indicating the reason for your request and the right you wish to exercise.

If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity. In particular, regardless of the purpose or the legal basis on which we process your data, you have the right to:

-Ask us for access to the data we hold about you.
Ask us to rectify the data we already hold about you. Please note that by actively providing us with your personal information in any way, you warrant that it is true and accurate and you undertake to notify us of any changes or modifications to it.
-Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or to the extent that we no longer have the legitimacy to do so.
-Ask us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily stop processing the data or to keep it longer than necessary when you may need it. If you have provided us with your consent to the processing of your data for any purpose, you also have the right to withdraw your consent at any time.
-Moreover, where the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular with the Spanish Data Protection Agency


We may change the information contained in this Privacy Policy from time to time. If we do so, we will notify you in various ways through the Platform, or we will notify you at your email address when the change in question is significant to your privacy, so that you can review the changes, assess them and, where appropriate, object to or unsubscribe from any service or functionality.


We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the checkout process your personal data included in the contact form and order details, so that Klarna can assess whether you qualify for access to its payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with Klarna's privacy policy.